Muljibhai Patel Urological Hospital Nadiad awarded the IMC RBNQA Trophy 2011

(photo enclosed: Trophy being received by MPUH Team)

Muljibhai Patel Urological Hospital (MPUH) Nadiad was on Friday presented with the Indian Merchants’ Chamber (IMC) Ramkrishna Bajaj National Quality Award (RBNQA) 2011 for excellence in the healthcare category. The Award consists of a brilliant Trophy and a Citation. It is one of the most prestigious Quality Awards in the country. The IMC-RBNQ Awards are modeled along the lines of the Malcolm Baldrige criteria of the USA and follow a rigorous process of training and evaluation. The unstated mission of the IMC RBNQA Trust is to catalyze India into a global power. MPUH is the first hospital in Gujarat to win this coveted Quality Trophy. The trophy was presented by the Member of Parliament and former Union Minister of State for External Affairs Dr. Shashi Tharoor, at a glittering function at the YB Chavan Auditorium on Friday evening, following the culmination of the two-day ‘Making Quality Happen Conference’ at IMC Mumbai. During the conference, a 30-minutes’ presentation was made by Dr Mahesh Desai, Medical Director & Managing Trustee of the hospital, highlighting the quality initiatives and best practices followed at MPUH and the results thereof. The idea behind the conference is to encourage similar organizations in various sectors of the Indian economy to undertake their own quality and performance improvement efforts, and evolve core values from ‘managing for improvement’ to ‘managing for innovation’.

The citation states that “MPUH is a not-for-profit super specialty hospital providing leading-edge treatment in Nephrology and Urology through patient services and medical camps. It is world renowned for its minimal invasive surgery including robotic assisted surgeries, LESS surgery, endo-urology, uro-oncology, stone treatment, prostate, bladder and renal transplants. As a pioneer in the field of npehro-urology, the hospital enjoys a preeminent position as a centre for excellence for treatment, teaching, training, original research and evidence based clinical practices under one roof. To keep pace with the latest and appropriate technological and medical advances, MPUH has arrangements with foreign institutions for sharing of data and expertise.”

The Award winners were selected by a distinguished panel of judges, chaired by Mr. Anand Mahindra. Earlier, a team of specially trained Examiners designated by the IMC RBNQA had evaluated MPUH on seven criteria spanning leadership; strategic planning; focus on patients, other customers and markets; measurement analysis and knowledge management; workforce focus; process management; and results. The Award Criteria emphasize on openness and transparency in governance and ethics, the need to create value for customers, and the challenges of rapid innovation and capitalizing on knowledge assets.

In his response address, the Chairman of the Board of Trustees, Shri Rohit Patel recalled the humble beginning of the hospital in 1978 and the great roles played by the founding Trustees including his late father Shri Jayaramdas Patel who was the Founding Chairman. He said that the growth of the hospital to its present position was possible thanks to the effective team work of the Board of Trustees, doctors, and the entire hospital staff.

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Media Contact: Mr P A Joseph, joseph@mpuh.org mobile 8000579422 / 9327941331