World's first medical networking and resource portal

Privacy Policy
Privacy, Protection & You

Privacy policy is subject to the terms of the service agreement of IndiaHeartBeat.Com. The policy is effective from the date and time a user registers with IndiaHeartBeat.Com by filling up the Registration form and accepting the terms and conditions laid out in the Website Policy. Any user browsing the website generally is not required to disclose his identity or provide any information about him/her, it is only at the time of registration you will be required to furnish the details in the registration form.

The personal information provided by the users to IndiaHeartBeat.Com will not be provided to third parties without prior consent of the user concerned. Information of a general nature may however be revealed to external parties and other users. We collect personal information about you in order to provide you with information about our products and services, to enable you to register for our services, including demonstrations, guides and other services which would require validation. At IndiaHeartBeat.Com, we use the latest technology to secure your sensitive information. We are committed to the protection your privacy at all times and no information shall be sold to any individual/company/institution under any special circumstance. Further, you have been provided with an option to block any marketing mailer or periodic newsletters from us. The information collected by us from you may comprise:

  • Your Name
  • Company/Institution Name
  • Your Designation/Qualification/Credentials
  • Photograph(s)
  • Contact Address
  • Contact Numbers
  • Pincode
  • E-Mail Address
  • Product / Service , Offered / Wanted
  • Credit Card Information
  • Registration Code Allotted by The Concerned Authorities

You are solely responsible for maintaining confidentiality of the user password, user identification and all activities and transmission performed by you through your user identification. We shall never collect sensitive information about you without your explicit consent. You can check the information that we hold about you by browsing the network or getting in touch with us directly. In the rare event if the information displayed on the website is spurious or incorrect, the same shall be rectified in no time upon your request.

Use of Information

The personal information you provide us may be used for a number of purposes connected with our business operation, which include:

  • Processing your registration or applications
  • Providing you with demonstrations of our products or services as requested
  • Generating invoices & administrating your account
  • Dealing with requests, queries or complaints and other customer care related activities
  • Conducting market and product analysis and promoting our products and services
  • Contacting you if required
  • Tracking and storing your details on our secure database
  • Carrying out any activity in connection with a legal, governmental or regulatory requirement or in connection with legal proceedings, crime, or fraud prevention, detection or prosecution

When you send messages through IndiaHeartBeat.Com, your name and email address will be identified in the message. We also use your name and email address to notify you of new members, messages, or other information, such as invitations to join more friends, new comments or new ratings. If you invite another person to join IndiaHeartBeat.Com, we use the name and email address you provide us to contact that person and, if necessary, remind that person that he or she has been invited to join in. All invitees are given the option not to receive further invitations from us.

IndiaHeartBeat.Com does provide links to other sites but is not responsible for the privacy practices of other sites. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every web website that collects personally identifiable information.

Log Analysis Software & Use of Techniques & Tools

We use certain techniques & tools to track the behavior of visitors to our website. This can include use of a "Cookie" which gets stored on your browser. A cookie is a small text file that can be entered into the memory of your browser to help a website recognize repeat users, facilitate the user's ongoing access to and use of the website and allow a website to track usage behavior and compile aggregate data that allows Internet services to make content improvements and conduct targeted advertising. You can modify your browser settings to prevent the same from happening.

Our web server automatically collects and maintains statistical information from each user in order to measure the website's traffic flow. The data log for this software collects the following information:

  • Domain name of the internet service provider used
  • IP Address of the computer used to access the website
  • URL address of the page(s) accessed by the user

An IP address is a 12 digit number which your Internet Service Provider automatically assigns to your computer whenever you're surfing the web. Each of your requests for a page or other information contains this address, so that the website you are visiting knows where to send the page. This log is used to help diagnose problems with our server, and to administer our website.

Log files are stored intermittently and not consistently. This information has only statistical value, and provides no relevant or personal information on the user. You remain anonymous to us. Most IP addresses are "dynamic" or randomly assigned by the dial-up hosting server, and can't be traced back to the user. There is no other information collected on users who merely browse our website.

Safety of Payment

IndiaHeartBeat.Com takes every precaution to protect its users' information. When users submit sensitive information via the website, the information is protected both online and offline.

When our registration/order process asks users to enter sensitive information (such as a credit card number), the same information gets encrypted and is protected with the best encryption software in the industry - Secure Socket Layer (SSL).

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees (for example, a billing clerk or a customer service representative) who need the information to perform a specific job are granted access to personally identifiable information.

However, despite technological advancement & best of our deeds, you shall be solely responsible for carrying out any online or off-line transaction involving credit cards / debit cards or such other forms of instruments or documents for making such transactions and IndiaHeartBeat.Com assumes no responsibility or liability for the improper use of information relating to such usage of credit cards / debit cards, online / off-line. If you have any questions about the security at our website, please contact us.

Patient Information Records

Every effort is made to ensure proper processing and storage of information contained within the user's medical/health record. To ensure your fullest security, each health record is locked up by a unique identification code and the corresponding user email address. Consequently your record becomes accessible only to those individuals and groups who have been permitted / authorized by you. No health information shall be shared with any healthcare professional or institution without your consent. However, IndiaHeartBeat.Com is not liable for any lost data resulting from the operation of our website and/or the enforcement of the Terms of Agreement. We urge all users to maintain their own back up versions of any content or message they submit to our website.

Our Commitment

  • We aim to provide you with a safe & secure environment in which you may be able to search and interact with all concerned individuals and groups
  • We will take reasonable steps to ensure that the personal information that we hold about you is accurate, complete, up-to date and stored in a secure environment, protected from unauthorized access, modification or disclosure
  • We are strongly committed to protection of your privacy at all times. Ensuring your privacy is our utmost concern
  • We shall not share, trade, sell, or otherwise distribute the personal information you provide to us under any circumstance

IndiaHeartBeat.Com fully complies with all Indian Laws applicable and abides by the best international practices prevalent on the internet. IndiaHeartBeat.Com may disclose all or part of your personal details in response to a request from the law enforcement authorities or in a case of bonafide requirement to prevent an imminent breach of the law.

If you had an unpleasant experience you can always report it to the authorities.

If you have any queries or concerns about our privacy policy or our handling of your personal information please contact us at our office address.